People are very familiar with [consumer rating sites], so I think this is an opportunity to engage them in the process of improving health care quality, to really let hospitals and doctors know what they are doing right and what they are doing wrong.
http://www.boston.com/news/health/articles/2010/08/09/social_media_meets_health_care
This made me wonder if consumers will be represented at Medinfo. And at our workshop!
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